Customer Service Rating by LivePerson
If you are traveling outside the US you can still use the card for PIN based transactions. The Oro Pay-as-you-go card incurs a small fee.

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If you are traveling outside the US you can still use the card for signature based transactions. The Oro Pay-as-you-go card incurs a small fee.

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Other cards sometimes allow your account to go below zero and then charge you a fee. The Futura card controls your spending by limiting purchases to only funds on your card.

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If you attempt to enter your PIN and the transaction is declined, there is no fee.

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This is the fee charged by Futura to withdraw funds from an ATM machine. The ATM owner may also charge an additional fee to process the transaction.

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If you are out of the US, you can check your balance for a small fee.

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This service fee is most commonly associated with a customer closing their Futura account. Instead of using an ATM or spending the account down at retail, a cardholder can request a check for the remaining balance on the card.

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If you lose your card, please call us immediately and we will issue you a new card for a small fee.

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This fee is assessed if you need to change your PIN

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This fee is charged per statement requested

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When traveling outside the US Futura charges a small fee to offset currency exchange costs.

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Live customer service is available 24/7 – 365 days a year! Premier customers get one free call per month.

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When calling Futura, you can select our automated account information option.

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There are thousands of authorized Futura reload locations across the nation.

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This service allows you to visit a banking branch and perform a teller transaction to access your funds.

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When making purchases at retail, by selecting “credit” option, you will need to sign the sales slip. Merchant might ask you for an ID card to establish your identity.

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When making purchases at a retail store, you are given the choice of debit or credit. If you select debit, you will need to enter your secret PIN code to authorize the transaction.

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You can transfer funds from your card to your bank account using the account management portal or by calling customer service.

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You can easily transfer funds from one Futura card to another. This can be done online for free or via customer service for a small fee.

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Paying bills has never been easier, save the stamp and we’ll get your bills paid for you!

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When making a purchase you can get cash back – FREE. Select merchants do sometimes charge a small fee.

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Pay as you go – One inquiry free, .50 thereafter Premier- Unlimited automated transaction inquiries

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This is a convenient and easy way to avoid check cashing fees. Simply provide the direct deposit form to your employer and we’ll take care of the rest.

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If you need to check your card balance simply go to an ATM machine and select balance inquiry

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This is the fee charged by Futura to withdraw funds from an ATM machine. The ATM owner may also charge an additional fee to process the transaction.

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Unlimited uasge prepaid debit card
  • 100% Instant Approval Guaranteed!
  • No credit check/No contracts
  • Unlimited purchases
  • FREE Direct Deposit
  • Low monthly cost and fees
  • Load and reload cash or check at over 5k Retailers
  • Make purchases anywhere MasterCard® debit cards are accepted
  • Convenience of a debit card without a bank account
  • Your money is avaliable instantly

Get your card now

Pay-as-you-go prepaid debit card
  • 100% Instant Approval Guaranteed!
  • Pay-as-you go with no monthly fees*
  • No credit check/No contracts
  • FREE Direct Deposit
  • Load and Reload Cash or Check at over 5k Retailers
  • Make Purchases everywhere MasterCard® debit cards are accepted
  • Convenience of a debit card without a bank account
  • FREE card-to-card transfer around the world
  • *Monthly fee of $4.95 waived if you load $500 or more monthly onto your card

Get your card now

Family prepaid debit card
  • 100% Instant Approval Guaranteed!
  • Use as a secondary card for family or friends anywhere around the world that
  • MasterCard® debit cards are accepted
  • Safer than sending a cash or check
  • Convenience of a debit card without a bank account
  • Give to kids in school or family in another country
  • Your money is avaliable instantly
  • Call 1-888-SWIPENGO (1-888-794-7364) to get your Family Card

 

Monthly Fees – Monthly Card Maintenance Fees

Card Type Monthly Fee
Oro-Pay-as-you-go $4.95 / Free with $500 monthly load
Premier-Unlimited Usage $9.95

Transaction Fees - Fees charged by Futura

Transaction Type Oro-Pay-As-You-Go  Pricing Premier-Unlimited Usage Pricing
ATM details 1.95 1.00
ATM BALANCE INQUIRY details 0.75 0.50
DIRECT DEPOSIT details FREE FREE
AUTOMATED TRANSACTION INQUIRY* details FREE or .50 FREE
CASH BACK AT POINT OF SALE details FREE FREE
BILL PAYMENT details 1.50 1.00
CARD TO CARD TRANSFER details FREE FREE
CARD TO BANK TRANSFER details 1.95 1.00
PIN POS PURCHASE details 0.50 FREE
POS SIGNATURE details 0.50 FREE
BANK CASH ADVANCE details 3.00 2.95
RELOAD details 3.00 3.00

Usage Limits

MAXIMUM DAILY LOAD AMOUNT $1,999 $1,999
MAXIMUM BALANCE $10,000 $10,000
MAXIMUM LOADS PER MONTH 16 16

Other Fees – Fees associated with less common Activities

IVR CUSTOMER SERVICE details FREE FREE
LIVE CUSTOMER SERVICE* details 1.95 FREE*
FOREIGN TRANSACTIONS details 2% 2%
PAPER STATEMENT details 3.00 3.00
LOST OR STOLEN PIN REPLACEMENT details 4.95 4.95
REPLACEMENT CARD details 4.95 4.95
REFUND PROCESSING FEE details 9.95 9.95
ATM-INTL - BALANCE INQUIRY details 1.50 1.00
ATM-(International) details 3.50 2.95
PIN REJECTION details FREE FREE
OVERDRAFT FEE details FREE FREE
POS SIGNATURE INTERNATIONAL details 1.00 FREE
PIN POS PURCHASE INTERNATIONAL details 1.00 FREE

 

Terms and Conditions

Premier card

Oro card

Mundial card